Covid Appointment Protocol

Due to concerns about the novel coronavirus and related disease (COVID-19), We are taking additional precautionary measures (per the recommendations of the CDC and OSHA) within the facility to keep our staff, clients, and visitors safe, while continuing to provide service.

If you have been sick with symptoms of COVID-19 or other illness, been exposed to someone diagnosed with COVD-19, or have traveled to a COVID-19 endemic area, we are kindly asking you to reschedule your appointment for 14 or more days out.

Our team has instituted a no-hand shake policy with all clients and visitors, as well as with each other. We have also increased our sanitizing protocols around the facility for client and staff safety.

Effective Monday, March 16 2020:

  • For appointments (to be determined by our staff at the time the appointment is scheduled)
    • We ask that you give us a call when you arrive for your appointment. Please stay in your vehicle. A staff member will come out to check your vehicle directly into the system for service / repair. Our goal is to reduce the number of people waiting in our lobby.
    • We have implemented a no contact payment system meaning that all transactions will be received via phone or manually entered.
    • United Diesel Repair offering free pickup and delivery of vehicles from customers’ homes in an attempt to limit interactions and to practice safe social distancing. (all vehicles are cleaned and sanitized before tech or staff members enter and before delivery of vehicle)

**We are so very sorry to inconvenience anyone. This is obviously not how we like to conduct our business, but our primary goal is to stay healthy, keep others around us healthy and continue to provide service throughout the duration of this pandemic.